Support

Help for Telebeam on Google TV and Android TV.

Anything not covered here? Email support@telebeam.app. Please mention your Mac model, macOS version and TV model.

Set it up

Install Telebeam from Google Play on your Google TV or Android TV, and open it. The TV shows its name and the steps.
On your Mac, click Control Center in the menu bar (top right), then Screen Mirroring.
Pick your TV. Your Mac’s screen appears on the TV, with sound.

Mac and TV must be on the same Wi-Fi. Nothing to install on the Mac, no account. You can rename the TV in Telebeam’s settings, so it’s easy to find in the Mac’s list. The full walk-through: Mirror a Mac to Google TV.

Your Mac doesn’t see the TV

The TV only shows up while Telebeam is open on it.
Mac and TV must be on the same Wi-Fi. Guest, hotel and many office or school networks keep devices from seeing each other.
If the Mac’s firewall blocks all incoming connections, the TV can’t answer (System Settings → Network → Firewall → Options). Some VPN apps also hide devices on the home network.
Close and reopen Telebeam, turn the Mac’s Wi-Fi off and on, and if that doesn’t help, restart the TV.

The whole checklist: Mac doesn’t see my TV.

Mirror or second display

If the TV shows an empty desktop instead of your Mac’s screen, the Mac is using it as a second display. To show the same picture on both, open System Settings → Displays → “When connected to TV” → Mirror Entire Screen. To keep it as a second display, just drag windows over to it.

Picture hidden by the screensaver

Press any button on the TV’s remote.

Picture quality

Auto uses 1080p at 60 fps, the smoothest a Mac sends today. In Telebeam’s settings you can choose 720p, 1080p or 4K (Beta: sharper, but it may stutter). A 120 fps setting exists for testing, but so far Macs send at most 60 fps.

Sound and volume

Sound plays on the TV. Your Mac’s volume keys can control the TV volume.

iPhone and iPad

Open Control Center, tap Screen Mirroring, choose the TV.

Two TVs with almost the same name

Your TV has its own mirroring receiver built in as well. Telebeam then picks a different name, like “Living Room (2)”, so both show up. Pick the “(2)” one for Telebeam.

Plans and purchases

Start with a 7-day free trial on the Monthly plan. After the trial it renews every month until you cancel in Google Play.
Or buy Lifetime once and keep it.
Both unlock everything: no time limits, all future updates.
Google Play shows the price in your local currency before you buy.
Manage or cancel a subscription in Google Play: play.google.com/store/account/subscriptions.

Restore a purchase

On Telebeam’s plans screen, choose Restore purchases. Use the same Google account you bought with. Refunds are handled by Google Play.

Redeem a promo code

Got a Google Play promo code, for example the subscriber gift? On Telebeam’s plans screen, choose Redeem code. Google Play opens so you can enter the code; when you come back, Telebeam checks your purchases again and unlocks by itself. You can also redeem a code in the Google Play Store.

Videos are black

Protected video (from streaming services that block screen recording) shows as a black screen. That’s decided by the Mac and the streaming service, not by the TV, and no setting on the TV changes it.

Legal notice for customers in Japan

Information required by Japan’s Act on Specified Commercial Transactions (特定商取引法に基づく表記) for purchases made in the app through Google Play.

Seller: Sebastian Škoić s.p.
Address: Šturmova ulica 7A, 1211 Ljubljana-Šmartno, Slovenia
Contact: support@telebeam.app. A phone number is provided without delay on request.
Price: the amount shown on the purchase screen in Google Play, consumption tax included. Internet connection charges are your own.
Payment: charged by Google Play to your Google account when you confirm the purchase. Monthly is charged when the free trial ends, then renews automatically every month until you cancel. Lifetime is charged once.
Delivery: the purchase is available as soon as it is complete.
Cancellation and refunds: digital purchases can’t be returned. You can cancel a subscription in Google Play at any time; it then stays available until the end of the period already paid for. Refund requests are handled by Google Play.
Requirements: a Google TV or Android TV device with Android 7 or later, and a Mac, iPhone or iPad with Screen Mirroring on the same Wi-Fi.

Good to know

Telebeam is open source (GPL-3.0): github.com/sebstech24/mirror-tv. Your screen stays on your home network: see the Privacy Policy.